What is the role of public area supervisor in housekeeping?
What is the role of public area supervisor in housekeeping?
Public Area Supervisor is responsible for the cleanliness of hotels public areas including hotel exteriors. He or She also need to train and inspect the performance of assigned public area attendants ensuring that all procedures are completed as per the hotel’s operating standards.
What are the responsibilities of public area supervisor?
The overall objective and purpose of the Public Area Supervisor position is to maintain the cleanliness of public areas. The incumbent is responsible for supervising the cleaning of public restrooms, dusting, vacuuming emptying trash and keeping the public areas neat and tidy.
What is a night supervisor?
A night supervisor is responsible for managing the hotel’s operation during night shift hours, attending to guests’ inquiries and requests, and monitoring the staff’s performance.
What is floor supervisor?
Floor Supervisor will be responsible for maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Also coordinating daily housekeeping operations and maintaining the housekeeping operating standards.
What is public area cleaning in hotels?
This includes keeping all lobbies and public area facilities such as lobby restrooms, telephone area, business center, and the front desk, and portico, lobby lounge in neat and clean conditions. This spreads even to washing windows to cleaning floors and carpets.
What is Housekeeping executive?
The Executive Housekeeper/Director of Housekeeping is the Head of Department and manages the Housekeeping operations. He/She is committed to providing the highest levels of comfort and hospitality to guests, which leads to achieving maximum guest satisfaction and organisational profitability.
What is linen supervisor?
The Linen Room Supervisor oversees the linen/uniform room operations. He/She ensures proper storage of linens, towels and staff uniforms. He/She responds to guests’ needs. He/She ensures all repairs and alteration works adhere to hotel’s guidelines.
What is floor supervisor in housekeeping?
As a Housekeeping Floor Supervisor, you will be responsible for assigning and supervising the activities of the housekeeping attendants to ensure clean, orderly, attractive and well-maintained guest rooms, public areas, corridors, fire exits, stairways and service areas on assigned floors/areas.
How do I become a good floor supervisor?
Floor Supervisor Skills
- Exhibiting leadership ability.
- Booking and checking in guests.
- Training new hospitality staff on the establishment’s policies and procedures.
- Resolving customer complaints using conflict resolution skills.
- Monitoring financial results based on key performance indicators.
What is OOO in housekeeping?
Out of Order (OOO) is typically used when a room is being renovated, undergoing repairs, or cannot be used.
What is log book in housekeeping?
15 Jan. The Housekeeping Log Book is a tool for both homeowners and cleaning professionals to keep track of how well their homes are being cleaned.