What happens if my concession card expires?
What happens if my concession card expires?
10.1 A Concession Card Holder may claim a refund of any Stored Value rightfully due to the Concession Card Holder. Card Holders who are holding on to an expired Concession Card may also claim a refund of the remaining Stored Value.
Can I extend my concession card?
– Your concession validity period can be extended for another 12 months or up to the end of your course, whichever is earlier. – Please complete and submit this concession validity extension request form via email or mail to TransitLink. – Extension is not allowed if the concession card has expired.
How do I get a replacement senior citizen card?
Senior citizen concession card replacement If you lose your concession card, call 1800-CALL ONE (1800-2255663) which operates daily from 8am to 6pm (excluding public holidays) and provide your NRIC number or concession card number along with your contact number.
How do I know when my concession card expires?
You may check the concession card expiry date at any TransitLink Ticket Office, TransitLink Kiosk, Add Value Machine, General Ticketing Machine or Assisted Service Kiosk. The Diploma Student Concession Card can no longer be used once it expires. You will need to purchase an Adult Stored Value Card for commuting.
Where can I exchange expired EZ-Link card?
TransitLink Ticket Offices
Simply exchange your EZ-Link card that is expiring/expired before 31 December 2021. Visit any TransitLink Ticket Offices to get your subsidised card now. You can also perform a deferred refund of your EZ-Link that has expired at TransitLink Ticket Offices.
How do I activate my concession card?
Please note that you are required to activate your card at the TransitLink Ticket Offices / TransitLink Concession Card Replacement Offices / Passenger Service Centres (PSCs) at the MRT / Bus Interchanges by topping-up the value for the card before the SSCs can be used for concessionary travel.
Where can I renew my concession card?
Please call TL-Hotline at 1800-2255 663 for assistance if you encounter problem extending the concession validity. TL’s Hotline Operating hours are from 8am – 6pm daily and they are closed on Public Holidays.
How much is concession pass?
Monthly Concession Pass
| Concession Pass | Price |
|---|---|
| Bus Concession Pass (BCP) | $55.50 |
| Train Concession Pass (TCP) | $48.00 |
| Hybrid Concession Pass (HCP)* | $90.50 |
What is Senior Citizen Card?
What is a Senior Citizen Card? Simply put, the Senior Citizen Card issued by the Social Welfare Department provides a recognized proof of age to elders to facilitate their access to concessions, discounts or priority services offered by Government departments, public companies, private and commercial establishments.
Can I still use expired EZ-Link card?
You can continue to use your expiring card to continue to enjoy the EZ-Reload (ATU) service until the card’s expiry date.
How do I renew my expired EZ-Link card?
(A) Changing your expiring or expired EZ-Link cards
- Visit our Customer Portal and enter your 16 digit CAN number found on the back of your card.
- Via EZ-Link app. Download the EZ-Link App on Google Play or App Store.
- At Add Value Machines and General Ticketing Machines.
- From your card top-up receipts (refer to table below)
How do I know when my EZ-Link card expires?
There are several ways you can check the expiry date of your EZ-Link cards: Visit our Customer Portal and enter your 16 digit CAN number found on the back of your card. Place your EZ-Link card on the card reader and select ‘Card Details’ option for Add Value Machine or ‘Check Card’ option for General Ticketing Machine.