Is T-Mobile prepaid refundable?
Is T-Mobile prepaid refundable?
Prepaid Service is non-refundable (even if returned during the Cancellation Period), and no refunds or other compensation will be given for unused airtime balances, lost or stolen prepaid cards, or coupons.
Can I return my SIM card?
A SIM (Subscriber Identity Module) card stores your personal data such as your contacts, phone number, text messages and service-subscriber key, and is interchangeable between GSM devices. Please note: The SIM card cannot be returned in the event you request the return of your device.
Do I have to return SIM card T-Mobile?
SIM cards do not need to be returned. If any of the returned items are damaged or if the return isn’t completed properly, you will not be refunded.
How do I claim my T-Mobile reimbursement?
Step 1: Get a new device and a qualifying plan. Step 2: Transfer your eligible phone number completely. Step 3: Trade in your working phone or tablet at a T-Mobile store for an account credit. Step 4: Prepare your reimbursement request.
How do I cancel my T-Mobile prepaid?
Cancellation guidelines
- Online at t-mobile.com/guestpay (you’ll need your account number – located at the top right corner of your bill)
- T-Mobile store.
- Mail (Address details are on the Pay your T-Mobile bill page)
- Call 1-877-453-1304.
What do I do with my old SIM card?
You can send the card off to an incinerator, incinerate it yourself or use a hammer to thoroughly smash it while turning the stored data to an irretrievable bunch of mush. A cell phone or recycling center might be able to help but personally watching the card being destroyed is the only sure bet for protection.
How do I return my T-Mobile Gateway?
If you ordered your gateway from a local brick & mortar store you can return it to the store. Sounds like you may have ordered it online so you will need to contact the T-mobile home internet help tech’s online. And they will send you a return label.
How long does T-Mobile reimbursement take?
15 days
ETF reimbursement generally takes place 15 days after the submission is approved and trade-in per line is received. Prepaid virtual cards are sent via a text message typically within 24-48 hours after the Day 15 date.
What is an EIP agreement?
What is an Equipment Installment Plan? Equipment Installment Plans offer well-qualified buyers the opportunity to purchase a smartphone, tablet, or feature phone for $0 down, dividing the regular price of the eligible device into low monthly installment payments.
What is T-Mobile’s cancellation policy?
If you only recently signed up for T-Mobile’s service and are leaving due to problems with coverage, T-Mobile has a 30-day money-back guarantee that allows you to return your devices and cancel your plan without any restocking fees or charges for the service.