How would you describe a satisfied customer?
How would you describe a satisfied customer?
Definition: Customer satisfaction indicates the fulfillment that customers derive from doing business with a firm. In other words, it’s how happy the customers are with their transaction and overall experience with the company.
What is a positive statement by a satisfied customer?
“I hope I was able to help you with your concern” This statement can lower your repeat contacts by establishing that the advisor has fully resolved the customer’s query.
Why is it important to have satisfied customers?
Keeping your existing customers happy should always be a priority. Customer satisfaction is important because it hugely increases the chances of a customer returning to do more business. Customer loyalty won’t come easy if you’re not focused on pleasing your base.
What is excellent customer service?
Excellent customer service means going beyond meeting your customer’s basic needs. It involves much more than providing support in a timely and pleasant manner. More importantly, it means doing everything possible so your customers are not merely satisfied. They’re actually happy with your products and services.
How do you use customer satisfaction in a sentence?
I really believe that it is possible to both improve customer satisfaction and reduce costs. Customer satisfaction with the service runs at more than 90 per cent.
What words describe good customer service?
5 Words that Describe the Best Customer Service
- Empathy/Understanding. Empathy was mentioned by the greatest percentage of respondents.
- Satisfaction. Satisfaction was the second most popular choice to describe great customer service.
- Listen.
- Patience.
- Caring.
How do you keep your customers satisfied?
How to keep your customers happy
- Listen to them.
- Know your industry better than anyone.
- Reward loyal customers.
- Create ongoing, engaging content.
- Be transparent.
- Respond promptly to feedback.
- Commit to innovation.
- Anticipate their needs.
How do you compliment good customer service?
Using the Top Ten Complimentary Words for Customer Service
- “Thanks for being so honest with me about how this is impacting you.”
- “I can see that you’ve been a loyal customer, that’s really great…”
- “I think that was a very wise decision to make.”
- “Ah yes, that’s a funny observation.”
What is a sentence for satisfaction?
1. He signed his name with evident satisfaction. 2. He smiled in satisfaction when he won the race.