Questions

How do I find My Optus account number?

Standard

How do I find My Optus account number?

  1. Open the My Optus app.
  2. Tap the icon in the top left corner.
  3. Your account number will be displayed.

How do I access My Optus account?

Here’s how to log in to the My Optus app using your My Account email and password:

  1. Download the My Optus app.
  2. Open the app.
  3. Click Get started.
  4. Click Log in or register.
  5. Enter the log in email address and password you used to register with My Account and click Log in.
  6. Read and accept the Terms and Conditions.

How do I check My Optus bill?

To view your current bill in My Optus app:

  1. Open My Optus app.
  2. If you’re not already logged in, click the icon in the top left corner and enter your My Account log in email and password.
  3. Click the Billing tab.
  4. Click View Bill.
  5. You can view and download a PDF of your last 3 bills.

Why can’t I log into My Optus account?

If you can’t log in to My Account: Click here if you’re forgotten your log in or password….

Error Message How to fix it
Invalid username or password Reset your password
Your login email hasn’t been confirmed yet Reset your password
Your temporary password has expired Reset your password

How can I pay My Optus bill online?

My Optus app

  1. Open the My Optus app.
  2. Select Billing.
  3. Click on Pay now.
  4. Enter your card details, scroll down and click Pay.

How do I contact Optus billing?

  1. 133 937. Mon – Sun: 9am – 6pm (AEST)
  2. 1300 555 241. Mon – Fri: 8am – 6pm (AEST) Sat: 9am – 5pm (AEST)

What is My Optus account name?

You can find your phone number or username displayed in the top bar in My Optus app. If you’ve already registered for My Account, you can see your phone number or username by logging into My Account. Check out how to register for My Account here.

How can I check my phone bill?

From a computer or laptop, head to your service provider’s website. Enter your login details and, once inside your account, check for a tab that says something like “My Account.” Look for an “Overview” tab next and then “View Bill Details.” This will allow you to open your most recent bill.

What is My Optus account username?

How do I pay My Optus bill by phone?

You can call us on 1300 309 309 to make a credit or debit card payment over the phone. Note: For payment using card you’ll be charged a 0.361% (incl. GST) Payment Processing Fee.

How do I call Optus in Australia?

Can you call Optus 24 7?

For all enquiries, you can access 24/7 help by messaging us in the My Optus app. For sales, buy online or speak to one of our sales specialists today on 1800 200 123. They are available 8am to 9pm Mon – Fri, 9am – 6pm Weekends AEST.