Contributing

How do I contact EA Live support?

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How do I contact EA Live support?

CHAT WITH US Phone number: +866 419 5766Talk to our advisors on the phone 8:00 a.m. to 11:00 p.m. UTC, Monday – Saturday, or on chat 24 hours a day, seven days a week. If you need more help, go to Answers HQ, Twitter, or browse our articles on EA Help.

Is there EA live chat?

You can contact our live support at help.ea.com. Finally, you can choose to begin a chat.

How do I start a live chat with EA?

Re: Where do I find EA Live Chat?

  1. Click on the following link: https://help.ea.com/contact-us.
  2. Make sure that you’re signed in and select your country by clicking on the flag in top left corner and picking your country from the list.
  3. Enter the name of your game (in your case it will be Origin) and click Next.

How do I check my EA case status?

How to track and update Open cases/tickets with EA Support

  1. Go to http://help.ea.com and login if not automatically done so.
  2. Once signed in, click on “Manage my account”
  3. A new page should open.
  4. This should show all past and present cases you’ve opened with EA Support.

Does EA have 24 hour support?

. Need help with your game or EA Account? We’re here to help, 24/7. Tweet us or read our articles on help.ea.com.

What time does EA live chat open?

Re: EA live chat wait times In North America, the best hours are 10AM through 6PM, Mondays to Fridays, and the worst times are after 10PM and on weekends.

How do I speak to an EA advisor?

Re: How do I actually speak to a human from Customer Support?

  1. Click on the following link: https://help.ea.com/contact-us.
  2. Make sure you are logged in (top right corner)
  3. Click on the blue button “Contact a Game Advisor”

How long does EA take to resolve a case?

Depending on how busy the lines are you can expect a callback or chat within an hour or so and for TOS the time frame is generally 72 hours.

What does it mean when EA case is in progress?

Re: Support case in progress Right, the case is still open. It’s likely moving its way up the queue as the specialist team works through all the cases they’ve got at the moment. Once they’ve been able to review the case they’ll follow up with you via email and case status will update on the EA Help site.

How long does EA take to respond?

Is EA help 24 hours?

Get help from the community, find gameplay tips, and level up by answering player questions 24/7.

Are EA bans permanent?

We often issue a ban on your EA Account due to repeated or extreme violations of our Terms of Service or Rules of Conduct. Account bans are typically permanent.

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