How can I actually speak to someone at BT?
How can I actually speak to someone at BT?
If you’d rather speak to a human, you can use the live chat feature on the BT website or call 0800 800 150. Make sure you have your account number to hand when you get in contact (you can find this on your bill).
Is 150 the number for BT?
The account holder can call us on 0800 800 150, but you must be able to tell us your account number and be ringing from that landline.
How do I get in touch with BT broadband?
Contact Us
- We’ve included some ways you can get in touch: Email: [email protected].
- Help guides. You can also take a look our help section where you’ll find a range of help articles and FAQs.
- Need to take it further?
What number do I call to report a BT line fault?
To report any of the following, please call us on 0800 023 2023 (option 1): Damaged underground cables (typically caused by mechanical diggers in built-up areas) Loose cables or cables dangling from telephone poles.
Is there a freephone number for BT?
179 359 6931BT Group / Customer service
Is it free to ring BT?
08, 09, 118, and 03 numbers are usually numbers for organisations such as banks, travel services, government departments, or voting for TV shows….Call charges.
| Number | BT Landline | BT Mobile |
|---|---|---|
| 0800, 0808 | Free | Free |
Is BT 0800 number free?
Emergency numbers (in the UK and abroad), voicemail (1571), and numbers starting with 0800, 0808 and 0500 will always be free when dialled from the UK.
How do I report a problem with my landline?
Opt to call the customer service line on your phone bill using an online calling service or another person’s phone in order to report directly that your phone line is fault. Request a service order so that they will be sure to respond to your service call promptly.
How do I report a phone line fault?
Opt to call the customer service line on your phone bill using an online calling service or another person’s phone in order to report directly that your phone line is fault. Request a service order so that they will be sure to respond to your service call promptly. Check your phone after the service call.
How do I contact BT Openreach by phone?
Just click on the icon in the bottom right corner of the screen. Alternatively you can call us on 0800 023 2023 (option 1).
Is 0345 free with BT Anytime?
So, how much does it cost to call a 0345 number from a BT landline or mobile? The good news is that if you have a discount or inclusive scheme, which includes calls to UK local or national numbers, 0345 numbers are included. Phone providers are required to treat these calls the same as calls to 01 and 02 numbers.
Is 0845 a free number?
Yep, free! However, numbers such as 0844, 0845, 0870 and 0871 are more costly to ring, whether you’re calling from a landline or mobile. Numbers starting with 09 are typically the most expensive.