Do I need to swap my SIM when I upgrade 02?
Do I need to swap my SIM when I upgrade 02?
If you’re already an O2 customer and you’ve upgraded your device, you might need a different sized sim. Don’t worry, we’ll send you a new sim and you’ll still be able to keep your contacts and existing number.
How do I swap my SIM card and keep the same number O2?
Swap your sim
- Sign in to My O2 Business and go to My Account.
- Go to ‘Manage devices and select ‘Sim swap’
- Choose the mobile number for which you need a sim swap.
- Type the new sim card number into the box – and be sure to leave the prefix ‘894411’ in place, even if this number doesn’t appear on your sim card.
How do I swap my SIM on O2?
To swap your sim, you’ll need to sign in to My O2. Make sure you have your phone with you, as we’ll send a security text before we do the swap. If you’re an O2 Business customer, please sign in to My O2 Business to swap your sim. Before swapping, you’ll need to check that your sim is the correct type.
Do I need to swap my SIM when I upgrade?
Upgraded to a new phone? If your new phone takes a different sized SIM you’ll need to keep the new SIM in your new device and do your SIM swap. If your new phone takes the same SIM card size as your current SIM card, you don’t need to do a SIM swap. Just take your current SIM card and put it in your new phone.
How long does it take for O2 SIM swap?
to 24 hours
Swapping your O2 sim How long does it take to swap? Sim swaps can take up to 24 hours to complete. Once you lose signal with your original sim, turn your device off and turn it back on. If you’re using a plastic sim, pop it in your device.
How do I keep the same number when I upgrade?
Calling customer services to keep your number Have your PAC code at hand when you contact your new network provider. Let them know that you want to keep your current phone number and give them your PAC code.
How do I transfer my old number to my new SIM?
How do I transfer my mobile number?
- Call or text your current provider to request a mobile PAC code. A PAC code should be given to you immediately over the phone or within two hours by text.
- Contact your new network and give them the PAC code.
- Check the SIM works in your phone and the new number has ported across.
How do I change my SIM card to the same number?
If your mobile provider has a physical store, picking up a SIM card is usually handled for free. In-person transactions at a corporate store are often the most secure, so this option is generally the fastest way to get your new SIM card replaced.
Can you do a sim swap online?
Log into ClientZone. Click on Mobile to open the Afrihost Mobile panel. Select the cellphone number that you want to do the SIM Swap on and click on the SIM Swap button. Complete the form by filling in your personal details, selecting the correct SIM Card size and delivery method.
Can I do SIM swap online?
Can I transfer my O2 number to a new O2 contract?
You can give us your PAC code when you order your new O2 connection or at any time afterwards. You can give us your PAC code online: Switch your number to O2. Or call us on 202, free from your O2 phone, on 0344 809 0202 from any other phone, or visit an O2 store.
Can you do a SIM swap online?