Contributing

How do I add Cisco Jabber to CUCM?

Standard

How do I add Cisco Jabber to CUCM?

Steps to configure Jabber on CUCM. Step 1 Login in to Cisco Unified Communications Manager Administration. Step 2 Goto Device-> Phone and Add a new phone device with Cisco Dual Mode for Android as the Phone Type. Step 3 Enter settings for Device-Specific Information.

How do I troubleshoot Jabber problems?

Sign out of the Jabber app and then sign back in again. Restart your device. Unistall and reinstall Cisco Jabber.

Why is my Cisco Jabber not connecting?

You may encounter this issue if you sign into Cisco Jabber for Android on more than one device. Manually sign into Phone services to restore connectivity. To do this, open the navigation drawer and tap Phone Services. Verify your credentials and tap Save.

How do I setup my Cisco Jabber softphone?

Configure Cisco Jabber in Softphone Mode

  1. Add a Cisco Unified CSF device.
  2. Name has no restrictions, so you do not have to use CSFNAME.
  3. Add the user as owner of the device, and set the primary phone.
  4. Add the DN, and associate a user with the line.
  5. Device will register with Cisco Unified Communications Manager using SIP.

How do I connect to Cisco Jabber?

Set Up Using Simple Sign-In

  1. Open Cisco Jabber.
  2. Read the end user license agreement and terms of service, and then tap Accept.
  3. Review the In Cisco Jabber screens, and then tap Get Started Now.
  4. Enter your username and domain in the following format: [email protected] .
  5. Tap Continue.
  6. If prompted, enter your password.

How do you refresh Cisco Jabber?

From Cisco Jabber click the gear icon , choose Help and, then choose Refresh Configuration. Click OK. From the main menu, go to Help and choose Refresh Configuration. Click OK.

How do I add a softphone to CUCM?

Step 1: In CUCM Administration, select User Management > End User > Add New. Step 2: Fill in at least the required user information (User ID and Last Name).

What is CSF in CUCM?

Use the same Cisco Unified Client Services Framework (CSF) devices type for the virtual environment as you do for a nonvirtual environment. We recommend that you create only one CSF device for each virtual user.

How do I connect Cisco Jabber to my computer?

Click the phone icon in the lower left corner of the Jabber window (circled in red in the image below) to open the Phone Controls menu and select “Use my computer for calls.” (If this setting is not changed, Jabber will initiate calls from your desk phone and not the PC).