Questions

How do I check the reputation of a company?

Standard

How do I check the reputation of a company?

You can reach the Better Business Bureau (BBB) online or by phone to do a reputation check. The main web site will direct you to the various regional headquarters. The phone number for the Better Business Bureau of Metropolitan Atlanta, for example, is 404-766-0875.

Where can I complain about a company in UK?

To report to Trading Standards, you need to contact the Citizens Advice consumer service. We’ll pass your report to Trading Standards and we can also give you advice about your problem. You can: use our online form – we’ll get back to you within 5 days.

How to handle a BBB complaint against your company?

Contact the branch manager,the customer service hotline,or the institution’s website.

  • Use this sample complaint letter to explain your problem and how you want the bank to fix it.
  • Provide copies of receipts,checks,or other proof of the transaction.

    • How to respond to a BBB complaint?

    Respond promptly to negative reviews.

  • Be respectful when responding to negative comments.
  • Be sure to claim your business profiles.
  • Tell the customer how to contact you.
  • Businesses can remove or prohibit reviews that are considered abusive,vulgar or threatening.
  • Encourage customers to leave reviews on BBB.org.
  • Give it time.

    • How do you file a BBB complaint?

    Visit BBB’s File a Complaint page.

  • You’ll then be asked a series of questions to ensure your complaint is something BBB can help you with.
  • You’ll need to provide your details: your own name,postal address,email address and phone number.

    • How BBB complaints are handled?

    Complaint opened

  • We work to get the complaint processed within 48 hours
  • Business will be asked to respond in 10 calendar days from the date you filed the complaint
  • Consumer will be notified of the business response when the BBB receives it and will be asked to respond within 6 days.